At Jilimm, your privacy is not an afterthought — it is a core part of how we build and operate the platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your information.
These six principles summarize how Jilimm approaches data privacy. They reflect our commitment to handling your personal information with care, transparency, and respect — always in line with applicable Philippine data protection laws.
Jilimm does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is used solely to operate the platform, process payments, and comply with legal obligations — nothing more.
All data transmitted between your device and Jilimm's servers is protected using industry-standard TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using strong encryption protocols with strict access controls.
You have the right to access, correct, and request deletion of your personal data held by Jilimm, subject to legal retention requirements. You can also withdraw consent for certain types of data processing at any time by contacting our support team.
Jilimm collects only the personal data that is necessary to provide the platform's services, comply with regulatory requirements, and protect the security of all players. We do not collect data beyond what is reasonably required for these purposes.
This Privacy Policy is written in plain, accessible language so you can clearly understand how your data is handled. We notify you of any material changes to this policy before they take effect, giving you time to review and respond.
Jilimm's data practices are designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).
This Privacy Policy ("Policy") is issued by Jilimm ("we," "us," or "our") and applies to all personal data collected through the Jilimm website at jilimm.app and the Jilimm mobile application (collectively, the "Platform"). It describes how we collect, use, store, share, and protect your personal information when you register, play, or otherwise interact with the Jilimm platform.
By registering an account or using the Jilimm platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and may request account closure.
This Policy is to be read together with Jilimm's Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents, this Policy shall govern with respect to data privacy matters.
Jilimm collects personal data in the following categories, depending on how you interact with the platform:
2.1 Registration and Identity Data
When you create a Jilimm account, we collect information necessary to establish and verify your identity, including:
2.2 Identity Verification (KYC) Data
To comply with anti-money laundering (AML) regulations and PAGCOR's Know Your Customer requirements, we may collect:
2.3 Financial and Transaction Data
2.4 Gaming Activity Data
2.5 Technical and Device Data
2.6 Communications Data
Jilimm uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, date of birth, facial image |
| Processing deposits and withdrawals | Financial data, payment method details |
| Providing and improving gaming services | Gaming activity data, technical data |
| Fraud prevention and security | Technical data, transaction data, IP address |
| AML and regulatory compliance | KYC data, transaction data, gaming activity |
| Responsible gaming monitoring | Gaming activity, session data, limit settings |
| Customer support | Communications data, account data |
| Marketing communications (with consent) | Email, mobile number, preferences |
| Platform analytics and improvement | Technical data, gaming activity (aggregated) |
Jilimm will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Jilimm processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):
Jilimm does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
5.1 Payment Service Providers
We share necessary financial data with payment processors and e-wallet providers (including GCash, PayMaya, BPI, BDO, and Metrobank) to facilitate deposits and withdrawals. These providers process your data under their own privacy policies and are bound by applicable financial regulations.
5.2 Identity Verification Providers
We may engage third-party KYC and identity verification service providers to assist with document verification and fraud detection. These providers are contractually bound to process your data only for the purposes specified by Jilimm.
5.3 Game Software Providers
Certain game providers may receive limited technical data (such as session tokens and game results) necessary to deliver their games on the Jilimm platform. These providers do not receive your full personal profile.
5.4 Regulatory and Law Enforcement Authorities
Jilimm may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities where required by law, court order, or regulatory directive.
5.5 Professional Advisors
We may share data with our legal, financial, and compliance advisors where necessary, subject to professional confidentiality obligations.
5.6 Business Transfers
In the event of a merger, acquisition, or sale of all or part of Jilimm's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments. You will be notified of any such transfer in advance.
Jilimm uses cookies and similar tracking technologies on the platform to enhance your experience, maintain session security, and analyze platform usage. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain features of the Jilimm platform from functioning correctly. Jilimm does not use third-party advertising cookies or behavioral tracking cookies for external advertising purposes.
Jilimm retains your personal data for as long as necessary to fulfill the purposes described in this Policy, subject to the following retention guidelines:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with Jilimm's data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.
Jilimm implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Jilimm will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
While Jilimm takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying Jilimm immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Jilimm:
To exercise any of these rights, please contact Jilimm's Data Privacy Officer at support@jilimm.app. We will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.
The Jilimm platform is strictly intended for individuals who are 21 years of age or older. Jilimm does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is a mandatory condition of registration and is enforced through our KYC verification process.
If Jilimm becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data collected, and forfeit any associated account balance in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that a minor has registered on the Jilimm platform, please contact us immediately at support@jilimm.app so that we can take prompt action.
Jilimm primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where we use internationally based technology infrastructure or third-party service providers.
Where such transfers occur, Jilimm ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to maintain standards equivalent to those required under Philippine law.
By using the Jilimm platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, provided that such transfers are subject to appropriate safeguards.
The Jilimm platform may integrate with or reference third-party services, including payment processors and game software providers. These third parties operate under their own privacy policies, and Jilimm is not responsible for their data practices.
Jilimm does not embed third-party advertising networks, social media tracking pixels, or external analytics services that would share your personal data with unrelated third parties for advertising purposes. Any third-party integrations on the Jilimm platform are limited to those necessary for the operation of the gaming and payment services described in this Policy.
Jilimm reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how Jilimm protects your personal data. Your continued use of the platform following the effective date of any update constitutes your acceptance of the revised Policy.
If you have concerns about any changes to this Policy, you may contact our Data Privacy Officer or request account closure before the changes take effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact Jilimm's Data Privacy Officer:
Email: support@jilimm.app
Please include your registered account username, a clear description of your query or request, and any relevant details to help us respond efficiently. We aim to acknowledge all privacy-related inquiries within 48 hours and to resolve them within 30 days.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). For more information on your rights and how to file a complaint, you may visit the NPC's official resources.
For responsible gaming concerns, including self-exclusion requests, please visit the Jilimm Responsible Gaming page.
Jilimm is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). You have the right to access, correct, and request deletion of your data at any time. The Jilimm platform is strictly for players aged 21 years and above. If you have any data privacy concerns, reach out to our support team — we're here to help.
Your data is protected, your transactions are encrypted, and your privacy is respected. Join thousands of Filipino players from Manila to Davao who trust Jilimm for a safe, fair, and transparent gaming experience. 21+ only — play responsibly.